Sales Supervisor

Summary

As a Sales Supervisor you will lead and develop the store team while delivering exceptional customer service and driving sales for ready-to-wear and custom-made products. You act independently, communicate clearly, and build relationships with customers through a personal approach. The role combines hands-on selling, coaching, and ensuring visual standards to meet store metrics.

Responsibilities

• Support the management team to lead and develop a professional store team and improve individual objectives.
• Collaborate with training teams to develop a gold standard team.
• Present and educate customers on fit, construction, and style of ready-to-wear and custom-made products.
• Practice professional salesmanship to achieve personal and store sales and metrics.
• Ensure merchandise is properly and attractively displayed according to visual guidelines.
• Collaborate with store support departments to effectively utilize company resources.
• Align with Human Resources on company policies, procedures, and development planning for the store team.
• Perform other duties as assigned by store leadership.

Requirements

• Previous experience in management, sales, hospitality, and/or service.
• Exceptional customer service and clienteling skills.
• Professional verbal and written communication skills.
• Flexible availability including nights, weekends, and holidays.