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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Ralph Lauren
  • Sales Support And Operations A…
Ralph Lauren
Ralph Lauren

Founded in 1967

Sales Support And Operations Associate

Type
Full time
Industry
Luxury Fashion
Location
New York, NY
Category
Operations
Remote
Not Remote
Seniority
Associate
Compensation
$16.50 - $22.97 hourly

Jobs inner cover
Jobs inner cover

Summary

Ralph Lauren

Founded in 1967

Sales Support And Operations Associate

Type
Full time
Industry
Luxury Fashion
Location
New York, NY
Category
Operations
Remote
Not Remote
Seniority
Associate
Compensation
$16.50 - $22.97 hourly

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As a Sales Support and Operations Associate at Ralph Lauren, you will ensure a consistent and memorable customer shopping experience by providing the highest level of service to guests and supporting the sales team and other back-of-house partners.

Responsibilities
  • Assist in all guest service areas, including Call Center, Guest Kitchen, Sales Floor, Concierge, and Administration.
  • Create an ultimate experience for every guest by providing exceptional customer service and supporting front and back-of-house functions.
  • Greet every client and assist them with their individual shopping needs.
  • Maintain a welcoming environment that generates customer traffic and builds loyalty.
  • Locate products for customers and complete transfers and charge sends from other stores as needed.
  • Prepare the store for opening and closing, including merchandise management and maintaining clean areas.
  • Assist in processing sales transactions and be knowledgeable of store policies.
  • Prepare food and/or beverages to client specifications in the Guest Kitchen.
  • Provide assistance on the floor to support other departments based on store needs.
  • Ensure a clean, organized sales floor and fitting rooms.
  • Direct phone calls and questions to appropriate areas of the store.
  • Demonstrate a passion and respect for the product and exhibit pride through positive demeanor and presentation.
Requirements
  • 1-2 years of related customer experience, preferably within the luxury retail environment.
  • Detail-oriented, customer service-oriented, and highly organized.
  • Strong time management skills and ability to multi-task.
  • Demonstrated passion and affinity for the Ralph Lauren brand.
  • Collaborative team player willing to support all departments.
  • Strong communication and interpersonal skills.

We have summarized this job description for you, click apply to see more details from the employer.

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