Seasonal Alterations - Store Support - Fashion Island

Summary

Seasonal alterations team member providing customer focused support in-store, managing alteration transactions, operating standard alterations equipment, and collaborating with the alterations and store team to deliver timely solutions.

Responsibilities

• Assist customers with a variety of transactions and alteration needs
• Provide friendly seamless customer service and build trust
• Defuse customer situations and resolve issues promptly
• Utilize store technology to manage and organize alteration requests
• Collaborate with the Alterations and Store Team to meet customer expectations
• Stay organized and prioritize multiple tasks in a fast paced environment
• Work a flexible schedule based on department needs

Requirements

• Ability to build effective relationships with customers peers and leadership
• Proficiency in multiple operating systems such as MS Windows iOS and Android
• Clear effective communication and strong interpersonal skills
• Willingness to learn and safely operate standard alterations equipment
• Ability to stay organized and prioritize multiple tasks
• Flexibility to work varied schedules based on department needs