Seasonal Alterations - Store Support

Summary

Provide customer focused alterations and store support during the seasonal period, assisting customers with transactions, organizing alteration needs using store technology, and collaborating with the Alterations and Store Team to deliver timely resolutions.

Responsibilities

• Assist customers with a variety of transactions through a seamless and friendly experience
• Manage and organize customer alteration needs using store technology
• Defuse customer situations and provide timely resolutions
• Collaborate with team members to meet customer expectations
• Operate standard alterations equipment safely under supervision
• Stay organized and prioritize multiple tasks in a fast paced environment
• Work a flexible schedule based on department needs

Requirements

• Ability to build effective relationships with customers peers and leadership
• Proficiency in multiple operating systems such as MS Windows iOS and Android
• Clear effective communication and strong interpersonal skills
• Organizational skills and ability to prioritize multiple requests
• Willingness to learn and safely operate alterations equipment
• Ability to work flexible schedules based on department needs