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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail leadership, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Holt Renfrew
  • Seasonal Associate - Order Ful…
Holt Renfrew
Holt Renfrew

Founded in 1837

Seasonal Associate - Order Fulfillment

Type
Full time
Industry
Luxury Fashion, Department Stores
Location
Toronto, ON
Category
Operations
Remote
Not Remote
Seniority
Associate

Jobs inner cover
Jobs inner cover

Summary

Holt Renfrew

Founded in 1837

Seasonal Associate - Order Fulfillment

Type
Full time
Industry
Luxury Fashion, Department Stores
Location
Toronto, ON
Category
Operations
Remote
Not Remote
Seniority
Associate

Application Type

Marketplace

Applications for this job are completed directly on the employer's website.

Job Description

Summary

Seasonal Associate responsible for order fulfillment and stock movement in a luxury retail store. Role includes processing online and transfer orders, packaging and inspecting merchandise, maintaining organized stock areas, and supporting timely shipping and returns during the holiday season.

Responsibilities

  • Process Customer Transfer Sale and online orders, produce pick lists and confirm shipments
  • Package and inspect client orders for quality and correct labeling
  • Handle customer returns by tracking and inspecting merchandise and issuing refunds
  • Maintain system updates, monitor order notifications and track fulfillment rates
  • Replenish Wrap and Pack supplies and manage cancellation reports
  • Receive merchandise, assist with stock recovery and move fixtures as required
  • Process price changes, markdowns, returns to vendor and consolidations on schedule
  • Execute client transfer requests and deliver items to shipping or alterations
  • Follow health and safety policies and maintain neat, safe stock areas

Requirements

  • Passion for the brand and strong customer service orientation
  • Ability to work in a fast paced environment with demonstrated teamwork skills
  • Ability to stand for periods and move between store and back office areas
  • Ability to lift up to 30 lbs, use a ladder and move display items as required
  • Willingness to work varied shifts including mornings afternoons evenings and weekends during the holiday season
  • Availability for potential overnight shifts during peak sales on a volunteer basis
  • Ability to follow health and safety procedures and operational standards

We have summarized this job description for you, click apply to see more details from the employer.

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