Summary
Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience by delivering personalized service, assisting with operations and visual merchandising, and acting as a knowledgeable brand ambassador both front of house and back of house. This role partners with sales, operations, visual merchandising, and management to meet individual and team objectives during the seasonal period.
Responsibilities
- Welcome clients and deliver exceptional client experience on the sales floor
- Engage with clients to build relationships and understand their needs
- Support Client Advisors and execute product requests between BOH and FOH
- Create and manage product care requests and tickets as needed
- Assist with visual merchandising, organizing and repositioning displays
- Contribute to inventory preparation and execution as requested by management
- Support BOH organization and product go-backs
- Participate in team activities and maintain a positive collaborative environment
- Follow company policies procedures and uphold brand grooming standards
Requirements
- Minimum 2 years of retail experience preferably in a luxury environment
- Client oriented service experience such as hospitality is acceptable
- Excellent interpersonal communication skills and professional presentation
- Dependable punctual and flexible with strong attention to detail
- Technologically savvy with proficiency in Microsoft tools
- Ability to analyze sales reports and solve problems effectively
- Ability to communicate in English; additional languages preferred
- Team oriented with a client centric mindset
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