Summary
Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience by partnering with sales, operations, visual merchandising, and management. This role delivers personalized service, upholds brand standards, and assists with front of house and back of house tasks to drive sales and client satisfaction.
Responsibilities
- Welcome and engage clients to build relationships and understand client needs.
- Achieve individual and team sales objectives.
- Support Client Advisors in delivering exceptional service and execute product requests.
- Retrieve and deliver product from BOH to sales floor and handle product care requests.
- Assist with visual merchandising, organizing displays, and executing company standards.
- Contribute to inventory preparation and operational tasks including BOH organization and go-backs.
- Participate in team activities and maintain a positive collaborative environment.
- Follow company policies and respect brand grooming and behavior standards.
Requirements
- Minimum 2 years of retail experience, preferably in a luxury environment.
- Client oriented with strong interpersonal and communication skills.
- Professional presentation and ability to communicate effectively in English.
- Dependable, punctual, flexible, and team oriented.
- Technologically savvy with proficiency in Microsoft tools.
- Ability to analyze sales reports and strong problem solving skills.
- High attention to detail and ability to thrive in a fast paced environment.
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