Summary
Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience by partnering with sales operations visual merchandising and management teams. The role requires delivering personalized service both front of house and back of house while upholding brand standards and assisting with operational tasks during the seasonal period.
Responsibilities
- Welcome clients and provide an elevated personalized client experience
- Engage with clients to build relationships and understand their needs
- Retrieve and deliver product requests from back of house to sales floor
- Execute product care requests including ticket creation as needed
- Support visual merchandising tasks including organizing and repositioning displays
- Assist with inventory preparation and execution as requested by management
- Perform operational tasks such as BOH organization and product go backs
- Support Client Advisors and store team to achieve individual and team objectives
- Follow company policies procedures and brand grooming standards
Requirements
- Minimum 2 years of retail experience preferably in a luxury environment
- Experience in hospitality or client oriented service roles acceptable
- Team oriented with strong interpersonal and client centric skills
- Professional presentation and effective verbal and written communication in English
- Dependable punctual and flexible with the ability to work seasonal store hours
- Technologically savvy with proficiency in Microsoft Word Excel and Outlook
- Ability to analyze sales reports and strong problem solving skills
- High attention to detail
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