Seasonal Customer Service Representative - Galleria at Roseville

Summary

Seasonal Customer Service Representative responsible for delivering exceptional customer service, resolving issues, and supporting store technologies while maintaining a safe and efficient environment. The role requires flexibility in scheduling and the ability to work in a fast paced retail setting at the Galleria at Roseville.

Responsibilities

• Assist customers with a variety of transactions and provide a seamless friendly experience
• Demonstrate expertise in store technologies and operating systems
• Defuse customer situations and provide timely effective resolutions
• Ensure security and privacy of customer information through compliance and resolution
• Promote initiatives such as the rewards program to customers
• Inspire trust teamwork and positive team relationships
• Support department needs by working a flexible schedule
• Handle merchandise including lifting and moving items as required

Requirements

• Strong customer service orientation and ability to build relationships
• Proficiency with MS Windows iOS and Android
• Clear effective communication and strong interpersonal skills
• Ability to prioritize multiple tasks in a fast paced environment
• Accountability initiative and a high level of ownership
• Ability to work a flexible schedule based on department needs
• Capable of continuous movement for 6-8 hours and occasional lifting up to 25 pounds