Summary
Customer obsessed seasonal representative providing friendly problem solving and transactional support in a busy store environment. Demonstrates expertise with store technologies, maintains customer privacy and motivates customers to adopt store initiatives. Works variable hours based on business needs at the Hillsdale Shopping Center location.
Responsibilities
- Assist customers with a variety of transactions through a seamless and friendly experience
- Use and demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide timely effective resolution
- Ensure security and privacy of customer information through education and compliance
- Motivate customers to adopt the rewards program and other initiatives
- Inspire trust teamwork and positive team relationships
- Work a flexible schedule with hours that vary weekly based on business needs
- Perform continuous movement and manual tasks to handle merchandise and assist customers
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency in multiple operating systems such as MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Ability to work a flexible schedule based on department needs
- Physical ability to perform continuous movement and lift items up to 25 pounds
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