Summary
Seasonal customer service role focused on delivering friendly problem solving and seamless transactions in a busy store environment. The position requires expertise with store technologies, strong communication, and flexibility to work variable schedules based on business needs.
Responsibilities
- Assist customers with a variety of transactions and provide timely resolutions
- Demonstrate expertise in store technologies and multiple operating systems
- Inspire trust and positive team relationships through teamwork
- Defuse customer situations and provide effective solutions
- Ensure security and privacy of customer information through compliance
- Promote initiatives such as the rewards program to customers
- Work a flexible schedule that varies by week and department needs
- Perform continuous movement and physical tasks for 6-8 hours per shift
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency with MS Windows iOS and Android operating systems
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and high level of ownership
- Ability to work a flexible schedule including variable hours
- Capacity for frequent bending twisting squatting reaching and lifting
- Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds
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