Seasonal Guest Service Coordinator

Summary

The Seasonal Guest Service Coordinator supports an exceptional in-store client experience through hospitality, customer service, and sales support. The role assists clients, sales professionals, and store teams while maintaining a welcoming and organized environment.

Responsibilities

• Welcome clients and support their shopping needs, including hospitality and concierge services.
• Build client relationships and assist with sales through phone and electronic communications.
• Share product knowledge and coordinate product requests, deliveries, transfers, and alterations.
• Support store opening and closing, register transactions, merchandise presentation, and sales-floor organization.
• Assist sales teams and contribute to promotional, marketing, and public relations activities.

Requirements

• Strong written and verbal communication, interpersonal, and organizational skills.
• Ability to multitask in a fast-paced environment and maintain attention to detail.
• Relevant work experience preferred; computer skills in Word, Excel, PowerPoint, and Outlook preferred.
• Ability to stand, walk, move around the store, lift up to 30 pounds, and climb a ladder as trained.