Summary
Reporting to the Store Manager/Director, the Seasonal Sales Support will assist sales, operations, visual merchandising, and management teams to support the full client experience both front of house and back of house. The role requires representing the brand with a professional presentation, executing operational tasks, and supporting Client Advisors to ensure a seamless and personalized experience for clients.
Responsibilities
- Welcome clients and provide an elevated client experience.
- Support Client Advisors by retrieving and delivering product requests from BOH to sales floor.
- Create and execute product care requests and ticketing as needed.
- Assist with visual merchandising tasks including organizing and repositioning displays.
- Contribute to inventory preparation and execution as requested by management.
- Perform BOH organization and product assortment go-backs.
- Participate as a team player in store activities and maintain a collaborative environment.
- Follow company policies, grooming standards, and operational procedures.
Requirements
- Minimum 2 years of retail experience, preferably in a luxury environment.
- Experience in hospitality or client oriented roles acceptable.
- Strong interpersonal and client service skills with a client-centric mindset.
- Professional presentation and effective verbal and written communication skills.
- Dependable, punctual, and flexible with strong attention to detail.
- Technologically savvy with proficiency in Microsoft tools.
- Ability to analyze sales reports and strong problem-solving skills.
- Ability to communicate in English; additional languages preferred.
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