SummaryAs a Selling Manager at Ralph Lauren in Miami, you will be a key member of the Store Management team, responsible for executing strategic plans to ensure a profitable business. You will champion new selling tools and manage daily business objectives, tasks, and priorities for the sales associate team.
Responsibilities- Support Store Management in analyzing business trends and executing business initiatives.
- Communicate sales and profit performance tools and resources to the store team.
- Handle customer complaints and resolve customer service issues to ensure a consistent customer experience.
- Conduct community outreach to support the store client development strategy.
- Participate in recruitment and interview processes to build and develop a customer-focused team.
- Provide feedback and coaching to the store team and support team training initiatives.
- Maintain productivity standards and support inventory control and operational management.
- Champion new technology to drive business results and uphold company policies and procedures.
- Ensure sales floor and store standards exceed expectations.
- Create an inclusive environment aligned with Ralph Lauren's core values.
Requirements- College Degree or equivalent experience preferred.
- Retail Management experience in a high-volume or high-profile specialty environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and perform physical tasks as needed.
- Flexible schedule to meet business needs, including evenings, weekends, and travel.
- Proven track record of success in building positive relationships with customers and co-workers.
- Strong planning, prioritization, and time management skills.
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