SummaryAs a Selling Manager at Ralph Lauren in Miami, you will be a key member of the Store Management team, responsible for executing strategic plans to ensure a profitable business. You will champion new selling tools and manage daily and weekly business objectives, assigning tasks and priorities for the sales associate team.
Responsibilities- Support Store Management in analyzing business trends and executing business initiatives.
- Communicate sales and profit performance tools to the store team.
- Handle customer complaints and resolve service issues to ensure a consistent customer experience.
- Conduct community outreach to support store client development strategy.
- Participate in recruitment and interview processes to build a customer-focused team.
- Provide feedback and coaching to the store team for talent development.
- Support team training initiatives and provide feedback on team and product opportunities.
- Maintain productivity standards and support inventory control and operational management.
- Champion new technology to drive business results.
- Uphold company policies and ensure store standards exceed expectations.
- Create an inclusive environment aligned with Ralph Lauren values.
Requirements- College Degree or equivalent preferred.
- Experience in Retail Management or similar industry in a high-volume environment.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and handle physical tasks.
- Flexibility to work a varied schedule, including evenings and weekends.
- Proven track record of building positive relationships with customers and team members.
- Strong planning, prioritization, and time management skills.
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