SummaryAs a Selling Supervisor at Ralph Lauren in Dawsonville, you will play a crucial role in the Store Management team, executing strategic plans to ensure business profitability. You will lead the sales associate team by managing tasks, goals, and priorities, while championing new selling tools and techniques.
Responsibilities- Support Store Management in analyzing business trends and executing business initiatives.
- Communicate sales and profit performance tools to the store team.
- Handle customer complaints and resolve service issues to ensure a consistent customer experience.
- Conduct community outreach to support store client development strategy.
- Participate in recruitment and interview processes to build a customer-focused team.
- Provide feedback and coaching to the store team for talent development.
- Support team training initiatives and provide feedback on team and product opportunities.
- Maintain productivity standards and support inventory control and operational management.
- Champion new technology to drive business results.
- Uphold company policies and ensure store standards exceed expectations.
- Create an inclusive environment aligned with Ralph Lauren values.
Requirements- College Degree or equivalent experience preferred.
- 3+ years of Retail Management or similar industry experience in a high-volume environment.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and perform physical tasks.
- Flexible schedule availability, including evenings, weekends, and possible overnight shifts.
- Proven track record of building positive relationships with customers and co-workers.
- Strong business acumen and time management skills.
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