SummaryAs a Selling Supervisor at Ralph Lauren in Johnson Creek, you will play a key role in the Store Management team, executing strategic plans to drive profitability. You will champion innovative selling tools and manage daily business objectives, ensuring a consistent customer experience aligned with the Ralph Lauren brand.
Responsibilities- Support Store Management in analyzing business trends and executing business initiatives.
- Communicate sales and profit performance tools to the store team.
- Handle customer complaints and resolve service issues to maintain brand expectations.
- Conduct community outreach to support store client development strategy.
- Participate in recruitment and interview processes to build a customer-focused team.
- Provide feedback and coaching to the store team for talent development.
- Support team training initiatives and provide feedback on team and product opportunities.
- Maintain productivity standards and support inventory control and operational management.
- Champion new technology to enhance selling techniques and business results.
- Uphold company policies and ensure store standards exceed expectations.
- Create an inclusive environment aligned with Ralph Lauren values.
Requirements- 3+ years of retail management or similar industry experience in a high-volume environment.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and perform physical tasks as needed.
- Flexibility to work a varied schedule, including evenings, weekends, and travel.
- Proven success in building positive relationships with customers and team members.
- Strong business acumen and time management skills.
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