Selling Supervisor

Summary

The Selling Supervisor is a member of the store leadership team responsible for driving sales performance and executing daily business priorities. This role combines coaching and team development with on-floor selling to enhance customer experience and achieve KPIs. The supervisor monitors performance metrics, supports merchandising and inventory control, and mentors team members for future management roles.

Responsibilities

• Coach, develop and motivate the sales team to meet sales targets and KPIs
• Lead by example on the sales floor and sell approximately 50% of the time
• Implement clienteling strategies, promotions and sales events to build customer loyalty
• Monitor sales metrics, report performance and execute action plans to drive results
• Support merchandising, inventory control and productivity standards
• Supervise daily cash transactions, deposits and register balancing
• Participate in recruitment, training and performance feedback

Requirements

• Retail supervisory or similar industry experience
• Strong leadership, coaching, communication and customer service skills
• Ability to operate the register, use selling technologies and execute clienteling
• Ability to stand, walk, lift up to 30 lbs and work a flexible schedule including evenings, weekends and occasional travel
• Strong planning, prioritization and business acumen