Selling Supervisor

Summary

The Selling Supervisor is a store leadership role responsible for driving sales performance and delivering an excellent customer experience. This position combines hands-on selling with coaching, mentoring, and supporting daily store operations to meet KPIs and sales targets. The role supports merchandising, inventory control, and ensures adherence to company standards.

Responsibilities

• Coach, develop, and mentor the sales team to drive individual and store performance
• Monitor sales metrics, KPIs and execute strategies to achieve targets
• Sell on the floor approximately 50% of the time and implement clienteling strategies
• Execute promotions, sales events and communicate performance tools to the team
• Support training programs and provide feedback to Store Management on team development
• Oversee daily cash transactions, deposits, register balancing and basic administrative tasks
• Support inventory control, merchandising needs and customer concern escalation

Requirements

• Retail supervisory or similar industry experience
• Strong leadership, communication and customer service skills
• Ability to stand, walk and operate the register for multiple hours and lift up to 30 lbs
• Ability to work a flexible schedule including days, evenings, weekends and occasional travel
• Demonstrated ability to build and maintain positive relationships with customers and coworkers
• Strong planning, prioritization and time management skills