SummaryAs a Senior Analyst in Workforce Management, you will play a crucial role in supporting the scheduling, forecasting, and management of labor staffing for Target Optical. You will oversee the development, delivery, and evaluation of workforce management methodologies to maintain approved performance standards, including scheduling, productivity, and cost management.
Responsibilities- Generate weekly and monthly reports for approximately 600 stores to ensure labor is managed within budgeted spend.
- Support efforts to create efficiencies in the labor model through task reduction and process streamlining.
- Run schedules for approximately 600 stores and enhance schedule effectiveness by regularly reviewing labor standards and drivers.
- Develop and maintain detailed documentation of processes and procedures.
- Produce and update training modules to educate end users on application procedures and best practices.
- Test, analyze, and maintain the workforce management application, including timekeeping, scheduling, attendance, forecasting, and analytics.
- Assist in integrating labor analytics into store systems and reporting to build tools for active workforce management.
- Monitor and troubleshoot workforce management jobs for any issues.
- Collaborate with the Field to drive adoption of Workforce Planning tools and develop skillsets.
- Act as a liaison with IT and other Center of Excellence groups to drive company-wide initiatives.
Requirements- Bachelor’s degree in Finance, Business Administration, Business Systems, or a related discipline.
- 3+ years of experience in workforce analytics.
- Strong analytical skills with the ability to translate business requirements into technical specifications.
- High level of customer service and communication skills.
- Experience with Kronos or other workforce management solutions, including payroll, time, and attendance.
We have summarized this job description for you, click apply to see more details from the employer.
