Specialized Operations Associate

As a Specialized Operations Associate, you will be responsible for the daily operations of the General Office and the Jewelry Department under the leadership of the Assistant General Manager, Operations. You will play a key role in maintaining operational excellence and ensuring smooth processes within the store.

• Open the store, manage the safe, controller, registers, and distribute reports.
• Maintain daily functions including cash entry, bank deposits, chargebacks reconciliation, and cash counting.
• Resolve customer issues, including bill payments and package tracking.
• Follow Jewelry Standards and Shipping Guidelines, and manage jewelry inventory and processes.
• Ensure internal audit readiness and adherence to standards.
• Assist managers and associates on the selling floor as needed.
• Process fulfillment orders and handle ad hoc responsibilities.

• Ability to lift cartons up to 15 lbs and handle merchandise racks and carts.
• Strong computer skills, including Google and MS Office proficiency.
• Ability to work in a fast-paced, team-oriented environment with minimal supervision.
• Flexible schedule availability as per business needs.
• Attention to detail and organizational skills.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and apply store policies effectively.