SummaryAs a Senior Client Advisor at our Malibu location, you will play a crucial role in achieving company objectives with a focus on client development and sales. You will exemplify customer service excellence, visual merchandising standards, and operational standards, and oversee the store and staff in the absence of Store Management.
Responsibilities- Achieve daily, monthly, and annual sales targets and key performance indicators.
- Establish and manage client relationships consistent with the brand.
- Set the standard for exceptional customer service and store standards.
- Maintain the selling floor, merchandise, visuals, and store standards.
- Grow existing clients and reach new prospects through networking and outreach.
- Support operational tasks and projects.
- Open and close the store and conduct all opening and closing procedures.
- Utilize local market knowledge of clientele base and brand competitors.
- Participate in special events and projects as needed.
- Adhere to all store and company procedures while maintaining operational and client experience excellence.
Requirements- High School Diploma or GED required; College Degree preferred.
- Prior experience in a retail/boutique store dealing with high-end goods and clientele-oriented sales.
- Established clientele following is ideal.
- Experience in a retail environment with open scheduling availability.
- Outgoing, energetic, professional demeanor with strong interpersonal and communication skills.
- Strong independent work ethic, excellent time management skills, and high level of integrity.
- Ability to handle customer interactions and potential issues courteously and professionally.
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