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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Senior Specialist User Experience
Oliver Peoples
Oliver Peoples

Founded in 1987

Senior Specialist User Experience

Type
Full time
Industry
Eyewear
Location
New York, NY
Category
eCommerce
Remote
Not Remote
Seniority
Associate
Compensation
$94,058 - $133,822 annually plus bonus and/or commission

Jobs inner cover
Jobs inner cover

Summary

Oliver Peoples

Founded in 1987

Senior Specialist User Experience

Type
Full time
Industry
Eyewear
Location
New York, NY
Category
eCommerce
Remote
Not Remote
Seniority
Associate
Compensation
$94,058 - $133,822 annually plus bonus and/or commission

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

The Senior Specialist User Experience will play a critical role in enhancing site performance and the customer journey by focusing on Conversion Rate Optimization (CRO). Reporting to the Director of User Experience, this position involves driving A/B testing initiatives, monitoring website KPIs, and providing actionable insights to improve user engagement and conversion rates. The role requires collaboration with cross-functional teams and oversight of third-party tools and vendors to implement and evaluate optimization efforts effectively.

Responsibilities
  • Design, execute, and analyze A/B tests to optimize key metrics, including conversion rates and user engagement.
  • Use tools such as Google Analytics, heatmaps, and session replays to monitor website performance and user behavior.
  • Track and report on the impact of new features and UX changes, delivering clear and actionable insights to stakeholders.
  • Develop and maintain a CRO roadmap, prioritizing and managing testing opportunities to drive continuous improvement.
  • Conduct both quantitative and qualitative analysis to uncover opportunities for improving the user experience and supporting business goals.
  • Collaborate with teams like Marketing, SEO, Product, and IT to align UX recommendations with broader business strategies.
  • Manage relationships with third-party vendors and platforms related to A/B testing, analytics, and CRO tools to ensure smooth operations.
Requirements
  • Bachelor’s degree or equivalent work experience.
  • Experience in e-commerce or digital marketing environments.
  • 5+ years of professional experience, including at least 3 years in CRO, UX research, or user behavior analytics roles.
  • Proficiency in designing and analyzing A/B tests, with a solid understanding of testing methodologies and tools.
  • Strong analytical skills, with experience using tools such as Google Analytics, A/B testing platforms, and heatmapping tools.
  • Familiarity with design and prototyping tools (e.g., Figma, InVision, Adobe XD) and a working knowledge of design thinking principles.
  • Excellent communication and presentation skills, with the ability to translate complex findings into actionable recommendations.
  • Highly organized, self-motivated, and adept at managing multiple projects in a fast-paced e-commerce environment.

We have summarized this job description for you, click apply to see more details from the employer.

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