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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Service Lead - Rodeo Drive
Burberry
Burberry

Founded in 1856

Service Lead - Rodeo Drive

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
Beverly Hills, CA
Category
Customer Service
Remote
Not Remote
Seniority
Supervisor

Jobs inner cover
Jobs inner cover

Summary

Burberry

Founded in 1856

Service Lead - Rodeo Drive

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
Beverly Hills, CA
Category
Customer Service
Remote
Not Remote
Seniority
Supervisor

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As a Service Lead at our Rodeo Drive location, you will oversee the daily operations of the store, ensuring exceptional customer service and operational excellence. You will lead a team of associates, fostering a positive and productive work environment.

Responsibilities
  • Manage and supervise the store team to achieve sales targets and customer satisfaction.
  • Ensure the store is well-maintained and visually appealing.
  • Handle customer inquiries and resolve any issues promptly.
  • Coordinate with the Store Manager to implement store policies and procedures.
  • Train and mentor new staff members.
Requirements
  • 3+ years of experience in a retail management role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Passion for delivering outstanding customer service.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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