Sewer - Alterations And Tailor Shop

Summary

Provide high quality sewing and pressing services to meet customer alteration needs while maintaining Nordstrom service standards, productivity goals, and use of store technology to manage orders. Perform tasks accurately and timely in a fast paced retail alterations environment and collaborate with the store and alterations team to deliver customer expectations.

Responsibilities

• Perform sewing and pressing tasks according to company guidelines and service standards
• Execute workload and complete alterations on time to meet customer needs
• Meet department and individual productivity goals
• Follow proper processes and procedures for alterations work
• Utilize store technology to manage and organize customer alteration orders
• Collaborate with alterations and store team to deliver customer expectations
• Prioritize multiple tasks and customer requests in a fast paced environment
• Safely operate sewing machines pressing equipment and standard alterations tools

Requirements

• Previous sewing and pressing experience, preferred minimum of 2-3 years
• Clear professional communication with coworkers and customers
• Ability to stay organized and prioritize multiple tasks
• Willingness to learn and safely operate machines and equipment
• Flexible to work a variable schedule based on business needs
• Ability to meet productivity standards and follow established procedures