SummaryAs a Shoe Specialist at Harry Rosen Yorkdale, you will lead the shoe department, developing a clientele and delivering superior service to our discerning customers. You will be responsible for promoting our world-class luxury footwear collection and achieving sales goals.
Responsibilities- Lead by example to achieve sales goals within the shoe department.
- Promote footwear collection and reinforce lifestyle components.
- Engage in personal sales and holistic selling, building relationships with customers.
- Deliver product knowledge training to Advisors and develop brand image.
- Communicate with buying and visual teams to ensure product inventory and brand spirit.
- Participate and coordinate Trunk Shows.
- Inspire repeat exceptional customer experiences through consistent training.
- Focus on team building to achieve financial goals.
Requirements- Minimum of 2 years of retail sales experience, preferably in a luxury environment.
- Experience in footwear or store/department leadership preferred.
- Passion for creating exceptional customer service experiences both online and in-store.
- Desire to participate in training initiatives and incorporate skills into daily activities.
- Interest in technology and using tech innovations to support customer service.
- Ability to work effectively as part of a team.
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