Shoe Specialist - Yorkdale

As a Shoe Specialist at Harry Rosen Yorkdale, you will lead the shoe department, developing a clientele and delivering superior service to our discerning customers. You will be responsible for promoting our world-class luxury footwear collection and achieving sales goals.

• Lead by example to achieve sales goals within the shoe department.
• Promote footwear collection and reinforce lifestyle components.
• Engage in personal sales and holistic selling, building relationships with customers.
• Deliver product knowledge training to Advisors and develop brand image.
• Communicate with buying and visual teams to ensure product inventory and brand spirit.
• Participate and coordinate Trunk Shows.
• Inspire repeat exceptional customer experiences through consistent training.
• Focus on team building to achieve financial goals.

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.
• Experience in footwear or store/department leadership preferred.
• Passion for creating exceptional customer service experiences both online and in-store.
• Desire to participate in training initiatives and incorporate skills into daily activities.
• Interest in technology and using tech innovations to support customer service.
• Ability to work effectively as part of a team.