SummaryThe Showroom Manager at Wynn Las Vegas will be responsible for managing general showroom functions, focusing on excellent client service and cultivating a professional environment for staff. The role involves setting standards for colleagues and working closely with the management team.
Responsibilities- Achieve and exceed sales goals through strategies, clienteling, and building long-term client relationships.
- Evaluate team performance and provide coaching, focusing on service and selling priorities.
- Stay current with market competition, industry trends, and client shopping behaviors.
- Demonstrate strong business acumen in forecasting, planning, and budgeting.
- Manage daily operational tasks according to SW standards.
- Assist with recruitment and retention efforts.
- Serve as a leader within the building, supporting the Showroom Director.
- Support teamwork, trust, and collaboration with peers, clients, and supervisors.
- Develop product knowledge and train the broader team.
- Foster a showroom environment that delivers a luxury client experience.
- Perform other tasks as assigned by management.
Requirements- 2+ years of retail service experience, preferably in a luxury retail environment.
- Current knowledge of watch trends and market competition.
- High school diploma or equivalent; college degree or equivalent work experience preferred.
- Proficiency with MS Office and retail systems.
- Effective communication skills, both oral and written.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
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