Boutique Manager - Forum

As a Boutique Manager at IWC in Forum Las Vegas, you will lead the boutique to achieve business objectives, drive sales, and implement an exceptional service culture. You will act as a brand ambassador, representing IWC values to both team members and clients.

• Drive performance to consistently achieve sales targets and KPIs, maximizing business profitability.
• Analyze performance to identify business needs and develop action plans.
• Ensure perfect operations and compliance with Group & Brand guidelines.
• Foster a client-centric and service mindset among the team.
• Create a warm and welcoming environment for clients.
• Animate the boutique through events and activations.
• Identify and recruit new talents, and retain a high-performing team.
• Conduct in-store training, coaching, and daily briefs.

• 5-7 years in retail management industry.
• Strong communication and interpersonal skills.
• Business-driven and analytical mindset.
• Ability to lead and manage a team.
• Strong skills in client experience and satisfaction.