Specialist Designated Beauty Advisor - City Centre Drive

As a Specialist Designated Beauty Advisor at Holt Renfrew, you will cultivate deep, long-lasting relationships with customers to drive sales, service, and loyalty. Your role will focus on achieving sales targets for your assigned brand, with compensation directly tied to personal sales and brand volume targets.

• Deliver extraordinary service to all customers consistently.
• Exceed personal and brand sales and service goals.
• Build and maintain a loyal client base by acquiring new customers and retaining existing ones.
• Share expert product knowledge with the store selling team.
• Maintain relationships with buyers, vendors, and selling managers.
• Drive brand sales through marketing opportunities and event execution.
• Attend educational sessions including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with clients about in-store events and merchandise requests.
• Resolve customer service issues and collaborate with management on complex issues.
• Comply with Health & Safety policies.

• High school diploma.
• Proven ability to exceed sales targets.
• Collaborative team player in a fast-paced environment.
• Flexible schedule including nights, weekends, and holidays.
• Minimum of 2 years experience in a commission-based sales environment.
• Prior retail sales experience in a luxury environment preferred.
• Entrepreneurial, competitive, and self-motivated.