Summary
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers to drive brand sales, meet individual and brand targets, and provide exceptional service. This role maintains product expertise, supports merchandising and events, and collaborates with store leadership and vendors to enhance the customer experience.
Responsibilities
- Deliver extraordinary service to all customers consistently
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share expert product knowledge with the store selling team
- Maintain relationships with buyer, vendor, and selling manager
- Drive brand sales via marketing opportunities, events, and assortment recommendations
- Attend educational sessions including product and vendor trainings
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate regularly with personal clients regarding events, requests, and follow up
Requirements
- High school diploma
- Minimum of two years experience in a commission based sales environment
- Proven ability to exceed sales targets
- Prior luxury retail product specialist experience preferred
- Highly collaborative and able to work in a fast paced, multi tasking environment
- Flexible schedule including nights, weekends, and holidays
- Entrepreneurial, competitive, self confident, and self motivated
- Fully bilingual in French and English
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