SummaryThe Specialist, Designated Beauty Advisor is responsible for developing deep, long-lasting relationships with customers to increase sales, service, and loyalty. The role involves achieving sales targets for the assigned brand and providing extraordinary customer service.
Responsibilities- Deliver extraordinary service to all customers consistently.
- Exceed personal and brand sales and service goals.
- Build a loyal client base by acquiring new customers and retaining existing ones.
- Share expert product knowledge with the store selling team.
- Maintain relationships with buyers, vendors, and selling managers.
- Drive brand sales through marketing opportunities and event execution.
- Attend educational sessions, including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, and related sales support tasks.
- Communicate with personal clients about in-store events and merchandise requests.
- Resolve customer service issues and collaborate with management on complex issues.
- Comply with Health & Safety policies and requirements.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative and team-oriented.
- Able to work in a fast-paced environment with minimal supervision.
- Flexible schedule including nights, weekends, and holidays.
- Minimum of 2 years of experience in a commission-based sales environment.
- Experience in luxury retail sales as a product specialist preferred.
- Entrepreneurial, competitive, and self-motivated.
- Fully bilingual in French and English.
We have summarized this job description for you, click apply to see more details from the employer.
