SummaryThe Specialist Designated Sales Associate at Holt Renfrew Bloor Street is responsible for developing deep, long-lasting relationships with customers to increase sales, service, and loyalty. This role focuses on achieving sales targets for the assigned brand, with compensation directly tied to personal sales and brand volume targets.
Responsibilities- Deliver extraordinary service to all customers consistently.
- Exceed personal and brand sales and service goals and targets.
- Build a loyal personal client base by acquiring new customers and retaining existing ones.
- Share expert product knowledge with the store selling team.
- Maintain relationships with buyers, vendors, and selling managers.
- Drive brand sales by identifying marketing opportunities and executing events.
- Attend educational sessions including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, and related sales support tasks.
- Communicate with personal clients regarding in-store events and merchandise requests.
- Resolve customer service issues and partner with management on complex issues.
- Comply with Health & Safety policies and privacy regulations.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Collaborative team-oriented attitude.
- Ability to work in a fast-paced environment with minimal supervision.
- Flexible schedule including nights, weekends, and holidays.
- Minimum of 2 years experience in a commission-based sales environment.
- Prior retail sales experience in a luxury environment preferred.
- Entrepreneurial, competitive, and self-motivated.
- Fully bilingual in French and English.
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