Senior Client Advisor - Holt Renfrew Square One

As a Senior Client Advisor at Gucci Holt Renfrew Square One, you will play a crucial role in driving sales, training, and supervising Client Advisors, and managing daily store operations. You will embody the Gucci brand, fostering relationships with clients and acting as a brand ambassador.

• Supervise and guide Client Advisors to achieve high performance and customer satisfaction.
• Partner with the Store Director for real-time coaching and feedback.
• Facilitate training and development for Client Advisors.
• Provide exceptional client service and act as a role model.
• Drive individual KPI goals and ensure high-quality sales.
• Manage floor leadership duties and support daily store operations.
• Uphold visual display standards and handle client issues.

• 3+ years of sales management experience in retail or luxury retail.
• Bachelor’s Degree in a related field preferred.
• Proven ability to deliver positive customer experiences and results.
• Strong organizational and communication skills.
• Proficiency with Microsoft Office software.
• Passion for the fashion industry and flexibility to work retail hours.