Summary
The Beauty Advisor develops long lasting customer relationships to drive sales, service, and loyalty for luxury beauty brands. This commission based role requires expert product knowledge, client acquisition and retention, and participation in brand educational sessions and store initiatives.
Responsibilities
- Deliver extraordinary customer service to all clients
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share expert product knowledge with the store selling team
- Maintain relationships with buyer, vendor, and selling manager
- Support brand sales through marketing opportunities and event execution
- Attend product knowledge and vendor educational sessions
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate with clients via phone, mail, and electronic methods for follow up and events
Requirements
- High school diploma
- Minimum two years experience in a commission based sales environment
- Proven ability to exceed sales targets
- Ability to work nights, weekends, and holidays with a flexible schedule
- Strong collaboration and multi tasking skills in a fast paced environment
- Make up artistry or aesthetics certificate may be required for certain brands
- Prior retail sales experience in a luxury environment preferred
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