Summary
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers to drive sales, service, and loyalty for an assigned luxury beauty brand. The role focuses on meeting individual and brand sales targets, delivering expert product knowledge, and supporting store initiatives and merchandising.
Responsibilities
- Deliver extraordinary customer service on the sales floor
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share expert product knowledge with the store selling team
- Maintain relationships with buyer, vendor, and selling manager
- Drive brand sales through marketing opportunities and event execution
- Attend educational sessions and vendor seminars
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate with clients regarding events, requests, and follow up
Requirements
- High school diploma
- Minimum of two years experience in a commission based sales environment
- Proven ability to exceed sales targets
- Prior retail sales experience as a product specialist in a luxury environment preferred
- Ability to work a flexible schedule including nights, weekends, and holidays
- Highly collaborative and able to work in a team oriented environment
- Ability to multi task in a fast paced environment with minimal supervision
- Entrepreneurial, competitive, self confident, and self motivated
- Fully bilingual in French and English
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