Summary
The Beauty Advisor develops long lasting customer relationships to drive sales service and loyalty within a luxury retail environment. This commission based role requires expert product knowledge strong clienteling skills and participation in brand and store initiatives to meet personal and brand sales targets.
Responsibilities
- Deliver extraordinary customer service on the sales floor
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share product knowledge with the store selling team and attend educational sessions
- Maintain relationships with buyer vendor and selling manager
- Support brand sales through event execution and marketing suggestions
- Perform visual merchandising price changes floor recovery and sales support tasks
- Communicate with clients via phone mail and electronic methods regarding events and follow up
- Resolve customer service issues and ensure compliance with privacy and security measures
Requirements
- High school diploma
- Minimum of two years experience in a commission based sales environment
- Proven ability to exceed sales targets
- Ability to work nights weekends and holidays with a flexible schedule
- Strong collaboration and multitasking skills in a fast paced environment
- Make up artistry or aesthetics certificate may be required for certain brands
- Prior luxury retail sales experience preferred
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