SummaryAs a Spécialiste Conseiller Désigné at Zimmermann in Montreal, you will be responsible for developing long-term relationships with clients to increase sales, service, and loyalty. This role is commission-based and directly tied to achieving personal and brand sales targets.
Responsibilities- Provide extraordinary service to all clients at all times.
- Exceed all personal sales and service goals.
- Surpass brand sales and service objectives.
- Develop a loyal client base through consistent acquisition of new clients and retention of existing ones.
- Share specialized product knowledge with the store sales team.
- Maintain strong relationships with buyers, vendors, and the sales director.
- Promote brand sales by identifying key business opportunities and implementing events.
- Participate in educational sessions, including product and vendor seminars.
- Perform department reorganization, visual merchandising, and price changes.
- Regularly communicate with personal clients about in-store events and merchandise requests.
- Address customer service concerns and collaborate with sales management for unresolved issues.
- Adhere to all health and safety policies and requirements.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative attitude and ability to work in a team-focused environment.
- Ability to work in a fast-paced environment with minimal supervision.
- Flexibility to work variable schedules, including evenings, weekends, and holidays.
- At least 2 years of experience in a commission-based sales environment.
- Previous experience in a luxury retail environment as a product specialist preferred.
- Entrepreneurial, competitive, confident, and self-motivated spirit.
- Fluency in both French and English.
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