SummaryAs a Specialized Operations Associate, you will be responsible for the daily operations of the General Office and the Jewelry Department under the guidance of the Assistant General Manager, Operations. You will ensure smooth functioning of both departments by handling various operational tasks and maintaining high standards.
Responsibilities- Open the store, manage the safe, controller, registers, and distribute reports.
- Maintain daily functions including cash entry, bank deposits, chargeback reconciliation, and cash counting.
- Resolve customer issues, manage bill payments, and track customer packages.
- Follow Jewelry Standards and Shipping Guidelines, and process re-tickets, RTVs, Transfers, ASN Shipments, and price changes.
- Ensure case counts are completed and discrepancies reconciled.
- Maintain a repair log and track all repairs sent to vendors or local shops.
- Assist in trunk show set-up and take down, and prepare special order requests.
- Communicate with Corporate Merchants, Account Payable, Inventory Control, and vendors as needed.
- Ensure Internal Audit readiness and assist managers and associates on the selling floor.
- Process Fulfillment orders and handle ad hoc responsibilities as needed.
Requirements- 2+ years of experience in a similar role.
- Strong computer skills, including Google and MS Office.
- Ability to work in a fast-paced, team-oriented environment with minimal supervision.
- Flexibility to work a schedule as per business needs.
- Attention to detail and organizational skills.
- Strong verbal and written communication skills.
- Ability to lift cartons up to 15 lbs and handle merchandise racks and carts.
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