Summary
Senior technical individual contributor responsible for defining and executing enterprise-wide customer identity strategy and architecture. Owns design and delivery of scalable identity systems that connect digital and physical channels while ensuring security, privacy, and personalization. Serves as a strategic consultant influencing cross-organizational engineering practices and technical decisions.
Responsibilities
- Lead customer identity strategy and roadmap across the enterprise
- Design scalable architectures for identity resolution and cross-channel data integration
- Enhance targeting through improved identity signals for personalization and marketing automation
- Architect trust frameworks balancing security, privacy, and frictionless experiences
- Create confidence scoring and identity observability frameworks
- Establish standards for system quality, performance, and fraud detection
- Influence cross-organizational design decisions and lead technical reviews
- Mentor engineering teams on identity management best practices
Requirements
- 15+ years of professional software engineering experience
- Bachelor's or Master's degree in Computer Science Engineering or related field
- Proven experience designing and integrating enterprise-scale customer identity systems
- Deep knowledge of identity and access management and authentication protocols
- Experience with privacy-enhancing technologies and regulatory frameworks
- Ability to translate complex business requirements into technical solutions
- History of technical leadership and mentoring across organizations
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