Stock Controller - Soho

Summary

The Stock Controller partners with store operations, sales teams and management to execute operational duties, ensure compliance with procedures and maintain inventory accuracy across back of house and front of house areas. This role oversees shipping and receiving, supports store staff on inventory initiatives and provides customer service for repairs and returns.

Responsibilities

• Manage inventory, shipping and receiving procedures
• Oversee delivery of incoming and outgoing shipments and direct staff for store inventories
• Maintain accurate inventory levels including UPT updates
• Support Stock Associates to ensure inventory accuracy at all times
• Ensure stock and product are maintained to operations guidelines
• Provide customer service related to repairs and returns of merchandise
• Adhere to company operational policies and procedures
• Support store staff to comply with inventory maintenance and back of house operations
• Perform additional duties as assigned by management

Requirements

• Minimum of 2 years retail operations experience
• Prior luxury retail experience preferred
• Proven track record of inventory management and maintenance
• Proficient computer skills including MS Word, Excel and Outlook
• College degree preferred
• Authorization to work in the country of employment
• Ability to work overtime and varied hours including standing and walking for most of a 40-hour week
• Ability to move or handle merchandise and boxes up to 40 pounds and operate necessary store equipment