SummaryAs a Store Director at Gucci, you will lead and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in operations, loss prevention compliance, human resources management, as well as in visual merchandising presentation. You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients.
Responsibilities- Drive and maximize sales performance to consistently achieve the overall sales budget objectives.
- Analyze monthly store performance and report current trends to cover every aspect of the business.
- Demonstrate sales leadership by playing an active role on the sales floor through customer engagement.
- Manage and support stock levels through direct communication with key business departments.
- Train and communicate current collection knowledge to all associates.
- Develop and implement business action plans in collaboration with the Market Director.
- Lead the team to establish relationships and propose local events through continuous networking.
- Conduct monthly coaching/counseling sessions with associates to review performance.
- Oversee performance check-in process for all store employees and establish goals.
- Attract, recruit, and retain a high performing team and build a talent pipeline.
- Manage the allocation of staff resources and scheduling to effectively drive sales.
- Partner with Market Director and Human Resources People Partner for all employee relations issues.
- Manage the achievement of business objectives by utilizing a top client strategy.
- Promote brand awareness and establish market/store presence through community outreach.
- Collaborate with Operations, Human Resources, Loss Prevention, etc. while adhering to all company policies.
- Monitor store expenses and maintain store operating budget.
- Ensure timely submission of accounts payable invoices and cash disbursement policies.
- Comply with all Loss Prevention quarterly self-audits and monthly cycle counts.
- Oversee the processing of daily incoming and outbound merchandise requests and shipments.
- Support and maintain visual merchandising standards set by the Worldwide headquarters.
Requirements- Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
- Bachelor’s Degree in a related field is preferred.
- Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
- Industry awareness and strong business acumen.
- Strong verbal and written communication skills and excellent organizational skills.
- Passion for the Fashion Industry.
- Flexibility to work a retail schedule which will include evenings, weekends, and holidays.
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