Store Manager

As a Store Manager at Celine in Vancouver, you will oversee the overall management of the concession, including staff, merchandise, and customer service. You will be responsible for achieving sales objectives, maintaining high operational and merchandising standards, and developing a motivated team.

• Maintain effective store organization and communicate organizational changes.
• Motivate the team and conduct monthly staff reviews.
• Assist sales associates with customer service issues and coach the team.
• Manage inventory using Retail Pro and collaborate with the Buyer for ordering.
• Provide monthly business reports and manage store profit and loss.
• Ensure store appearance meets grooming and styling standards.
• Build staff schedules and manage planning of holidays and absences.
• Drive sales to meet or exceed budgets and support client relationships.
• Maintain merchandising standards with the Visual Merchandiser.
• Supervise store personnel and manage recruitment needs.

• 7-10 years of store management experience, preferably in a luxury setting.
• Business School, University, or equivalent experience.
• Proficient in various software packages and P.O.S systems.
• Strong interpersonal and communication skills.
• Ability to motivate others and build effective teams.
• Customer service oriented with problem-solving skills.
• Foreign language skills are a plus.