Store Manager

As a Store Manager in Vancouver, you will lead a professional team to achieve sales and service targets, maintain best practices, and identify areas for improvement in store operations. Your strategic and collaborative approach will ensure an excellent experience for both customers and team members.

• Lead and develop a professional store team to achieve company goals and improve individual objectives.
• Collaborate with training teams to develop a gold standard team.
• Establish weekly/monthly objectives for the team.
• Ensure all employees present professionally and practice the highest level of customer service.
• Recruit qualified professionals and network to source top talent.
• Manage store P&L report and budgets, including salary, expenses, and inventory.
• Ensure merchandise is displayed attractively as per visual guidelines.
• Maintain store standards and operations to company standards.
• Collaborate with store support departments to utilize company resources effectively.
• Align with Human Resources on company policies and development planning for the store team.

• Exceptional customer service and clienteling skills.
• Minimum of 3 years' experience in a customer service management role.
• Strong leadership skills with the ability to coach and motivate the team.
• Professional verbal and written communication skills.
• Flexible work schedule, including nights, weekends, and holidays.