SummaryAs a Store Manager at King Of Prussia, you will be the owner of the business, acting as a brand ambassador and being accountable for the overall store performance. You will oversee and lead the management of the store, employees, and merchandise, achieving store targets while building a positive experience for both internal and external clients. You are responsible for leading and inspiring the team, building succession plans, and creating internal growth paths for all team members.
Responsibilities- Drive and increase sales performance for the overall business.
- Analyze the business and implement action plans to improve results and generate sales.
- Develop a sales strategy and work cross-functionally with corporate partners.
- Identify new opportunities to attract and retain clients.
- Develop and deliver events and incentives to grow the business.
- Ensure appropriate stock and assortment levels are met.
- Empower sales staff to meet assigned sales through authentic client experiences.
- Lead customer service quality to meet customer expectations.
- Develop dedicated customers and maintain a customer database.
- Act as a brand ambassador to strengthen relationships with VIP clientele.
- Ensure alignment between front of house and back of house operations.
- Complete administrative paperwork and ensure appropriate store coverage.
- Control costs and ensure efficient store operation.
- Review and submit sales and operational reports to management.
- Ensure inventory accuracy and shrink requirements are met.
- Maintain merchandising standards and display bestsellers.
- Build a positive environment to develop and empower staff.
- Attract and recruit the best talent available in the market.
- Implement company policies and adhere to procedures regarding disciplinary action.
- Assess performance and growth potential of staff members.
Requirements- Minimum 5 years of related experience, preferably in luxury retail.
- Strong drive for results and goal-oriented mindset.
- Excellent communication skills, both verbal and written.
- Ability to use POS system and inventory management functions.
- RTW experience preferred.
- Foreign language skills are a plus.
- Ability to work in a collaborative team environment.
- Ability to lift boxes up to 10 lbs.
- Organizational and strong digital literacy required.
- Flexible schedule, including nights, weekends, and holidays.
We have summarized this job description for you, click apply to see more details from the employer.
