Store Manager - Manhasset

The Loro Piana Store Manager in Manhasset will possess confident, enthusiastic, and inspiring leadership qualities. The candidate will have a natural selling ability, strong communication skills, and a strong sense of aesthetics. They will be motivated to build relationships and their business while appreciating luxury goods and our exclusive clientele. The ideal candidate will have 5+ years of experience in luxury management, ensuring customer service levels meet and exceed expectations, developing and maximizing the client base, and managing daily store operations.

• Manage the selling environment, including adherence to selling floor assignments and ensuring impeccable customer service.
• Maximize sales performance through product knowledge education, coaching selling and clientele skills, and reviewing individual transaction statistics regularly.
• Assist Sales Professionals in achieving their individual goals by monitoring the suggestive selling process and providing timely feedback and direction.
• Ensure consistent and effective enforcement of all policies, procedures, and operational directives by all personnel.
• Develop a specific plan to ensure compliance with thank you note guidelines, telephone and email outreach goals, and assist with supervision of communication content.
• Lead by example and maintain a respectful selling environment at all times.

• 5+ years of selling and management experience in a luxury retail environment.
• Professional sales development skills.
• Exceptional interpersonal skills.
• Strong leadership qualities and effective communication with all levels within the organization and customer base.
• College degree preferred.