SummaryAs a Style Advisor at Givenchy in the Miami Design District, you will immerse yourself in luxury fashion, delivering personalized shopping experiences that define Givenchy's legacy. You will play a significant role in building strong client relationships and exceeding sales targets.
Responsibilities- Consistently achieve and exceed monthly and annual sales targets.
- Maintain personal accountability for individual performance objectives.
- Apply an omni-channel approach to recommend merchandise across all channels.
- Stay up to date with current market trends and competitors.
- Maintain understanding of the brand’s product knowledge for all product categories.
- Embody the Givenchy brand in every customer interaction with passion and enthusiasm.
- Use unique style to make guest experiences extraordinary and memorable.
- Develop relationships with guests to drive lifetime loyalty and spend.
- Cultivate new and existing guests with ongoing communication.
- Capture customer data through discovery of each guest.
- Implement best practices by optimizing hospitality and store amenities.
- Drive business by being a styling visionary of seasonal product and key business essentials.
- Take proactive actions on NPS performance and client feedback.
- Identify loyal clients’ passions and social involvement to create CSR opportunities.
- Perform other duties as assigned, including operations, visual merchandising, and inventory control.
Requirements- 1+ years of sales, retail, hospitality, or cross-industry experience.
- Proven history of driving sales and results.
- Engaging client interactions.
- Excellent communication skills: written, speaking, and listening.
- Ability to anticipate client desires and concerns.
- Excellent time management skills.
- Service-oriented mindset, actively looking for ways to support clients and co-workers.
- College-level education preferred.
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