Tailor - One Paseo

Summary

The Tailor provides expert fitting and alteration services, delivering high-quality workmanship and exceptional customer service in the Nordstrom Local Alterations & Tailor Shop. This role measures and fits customers, performs sewing alterations, and ensures garments meet Nordstrom standards while working collaboratively with the store team. The Tailor manages multiple customer requests in a fast-paced retail environment and helps educate customers and staff on fit and construction.

Responsibilities

• Measure customers for size, fit garments, and mark areas requiring alterations
• Perform and complete customer fittings on time and complete sewing alterations per guidelines
• Meet department and individual productivity goals while following proper processes
• Utilize store technology to manage and organize customer alteration needs
• Collaborate with the Alterations and Store Team to deliver customer expectations and educate others on fit and style

Requirements

• Previous fitting, tailoring, and sewing experience; preferred minimum of 2-3 years
• Clear, professional communication with coworkers and customers
• Ability to stay organized and prioritize multiple tasks and customer requests
• Willingness to learn and safely operate sewing, pressing machinery, and standard alterations equipment
• Flexibility to work a schedule based on business needs