Team Lead

Summary

The Team Lead will support the Store Manager and Team Manager in mentoring and developing the sales team, building client relationships, and driving sales while delivering an elevated luxury client experience. The role includes co-creating store strategies, identifying client needs, and championing product categories as needed.

Responsibilities

• Mentor and develop store team members alongside management
• Build and maintain strong client relationships to drive loyalty
• Proactively champion achievement of sales goals
• Identify desired products for clients based on profiles and trends
• Support selling and floor management activities
• Provide team support and foster professional development
• Champion a product category when required
• Oversee store operations to ensure high service standards

Requirements

• Experience in retail leadership or supervisory role
• Strong communication and relationship building skills
• Client centric and sales driven mindset
• Ability to coach and develop team members
• Understanding of luxury market positioning and trends
• Entrepreneurial attitude with focus on achieving results