Team Lead - Valley Fair

Summary

As a Team Lead you will act as an ambassador of the brand, assisting the Store Manager and Team Managers to mentor and develop the sales team. You will build and maintain client relationships, champion sales goals, and ensure a superior client experience on the sales floor. The role combines selling, floor management, category leadership, and operational responsibilities.

Responsibilities

• Mentor, coach, and develop the store team to deliver exceptional client service and achieve sales targets.
• Support Store and Team Managers in developing and executing sales and client strategies.
• Drive client and business development through proactive selling and relationship-building.
• Manage selling floor activities including merchandising, stock handling, and daily operations.
• Champion a specific product category and monitor market trends to inform selling strategies.
• Support operational tasks and ensure compliance with store procedures.

Requirements

• Strong communication skills and the ability to build lasting client relationships.
• Client-centric approach with a focus on driving sales and loyalty.
• Experience or aptitude for mentoring and developing team members.
• Entrepreneurial mindset with the ability to identify products for clients based on profiles and market trends.
• Comfort working in a luxury retail environment with a focus on high standards of client experience.