Summary
Temporary Client Advisor Keyholder responsible for delivering exceptional client experiences and representing brand values at the store. Reports to Client Advisor Manager or Store Manager and supports sales, visual merchandising, training, and operational tasks while achieving individual and store goals.
Responsibilities
- Welcome clients and provide a high level of customer service consistent with brand standards
- Develop and maintain long lasting client relationships through active clientele management
- Drive sales and key KPIs by proactively reaching out to existing clients and acquiring new clients
- Support visual merchandising and maintain store presentation standards
- Assist with inventory preparation and execution as needed
- Collaborate with store leadership to ensure adherence to company policies and procedures
- Follow up on customer charge sends repairs and holds
- Participate in team activities and contribute to a positive work environment
Requirements
- Minimum 2 years of retail experience preferably in a luxury environment
- Client centric with excellent interpersonal and communication skills
- Professional presentation and ability to communicate effectively verbally and in writing
- Dependable punctual and flexible with ability to work in a fast paced environment
- Technologically savvy with proficiency in Microsoft tools such as Word Excel and Outlook
- Ability to communicate in English required additional languages such as Spanish Mandarin or Cantonese preferred
- Team oriented and fashion forward with passion for the brand
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